1. Purpose
These Terms and Conditions govern access to and use of the Sapioverse service (hereinafter, "the Service"), owned by [Razón social], with Tax ID (NIF) [NIF] and registered address at [Dirección]. Access to the Service implies full acceptance of these terms.
2. Description of the Service
Sapioverse is an AI Data Intelligence platform that lets non-technical users query their databases in natural language. The Service translates the user's question into a SQL query, runs it strictly read-only against the client's database, and returns a business insight together with an interactive visualization.
3. Registration and access
Access to the Service requires creating an account and providing connection credentials for the client's database. The user is responsible for the accuracy of the data supplied and for safeguarding their access credentials.
4. Acceptable use
The user agrees to:
- Use the Service in accordance with the law and these terms.
- Not use the Service for unlawful or fraudulent purposes, or in ways that infringe third-party rights.
- Not attempt to access unauthorized data or systems, or circumvent security measures.
- Not use the Service in any way that could damage, overload or impair it.
5. Intellectual property
All intellectual and industrial property rights in the Service, its software, brand, design and content belong to [Razón social] or its licensors. The user retains ownership of their data. Use of the Service does not entail the transfer of any right over the platform beyond the license required to use it.
6. Availability and limitation of liability
The Service is provided "as is" and subject to availability. We do not guarantee uninterrupted service or the absolute accuracy of the responses generated by the artificial intelligence, which may contain errors. The user is responsible for verifying results before making decisions based on them. To the extent permitted by law, [Razón social] shall not be liable for indirect damages, loss of profit, or decisions made based on the information provided by the Service.
7. Pricing and payments
The financial terms of the Service (rates, subscription fees and, where applicable, a setup fee) are set out in the current commercial offer provided to the client. Use of the Service is subject to acceptance of that offer.
8. Cancellation
The client may cancel the Service in accordance with the terms set out in the commercial offer. Unless otherwise agreed, there is no minimum commitment period. Upon cancellation, data will be deleted as set out in the Privacy Policy.
9. Changes
[Razón social] reserves the right to modify these Terms and Conditions. Changes will be communicated and take effect upon publication. Continued use of the Service after publication implies acceptance of the updated terms.
10. Governing law and jurisdiction
These Terms and Conditions are governed by Spanish law. For the resolution of any dispute, the parties submit to the Courts and Tribunals of the controller's registered domicile, unless consumer protection regulations establish a different mandatory jurisdiction.
11. Contact
For any questions regarding these Terms and Conditions, write to us at hola@sapioverse.com.