1. Data controller
The controller of the personal data collected through this website and the Sapioverse service is:
- Legal name: [Legal name]
- Tax ID (NIF): [Tax ID]
- Address: [Address]
- Contact email: hola@sapioverse.com
2. Data we collect
We collect the personal data you voluntarily provide through our contact and demo request form:
- Full name
- Email address
- Phone number
- Company or organization
- Message and any information you choose to include in it
We do not collect special categories of personal data (sensitive data) through the site's forms.
3. Purpose of processing
We process your data for the following purposes:
- To respond to your request for information, a demo or contact.
- To manage the commercial relationship and, where applicable, the provision of the service.
- Send you communications related to the requested service.
4. Legal basis for processing
The processing of your data is based on your consent when submitting the contact form and on the performance of pre-contractual measures and, where applicable, contractual measures, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).
5. Retention period
We will retain your data for as long as necessary to handle your request and maintain the business relationship, and thereafter for the periods required by law. Once they are no longer needed, they will be deleted using measures that ensure their complete destruction.
6. Disclosures and data processors
We do not disclose your data to third parties unless legally required. To provide the service, we may rely on vendors acting as data processors. In particular, Sapioverse's artificial intelligence features use Google Gemini (Google), which may process data for the purpose of generating the service's responses. These vendors process the data following our instructions and with the safeguards required by data protection regulations.
7. Your rights
As the data subject, you have the right to:
- Access to your personal data.
- Rectification of inaccurate data.
- Erasure ("right to be forgotten").
- Objection to processing.
- Portability of your data.
- Restriction of processing.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe the processing does not comply with the regulations.
8. How to exercise your rights
You can exercise your rights by sending a request to hola@sapioverse.com, stating the right you wish to exercise and attaching, where applicable, a document proving your identity.
9. Contact
For any matter related to this Privacy Policy, write to us at hola@sapioverse.com.